When arrive my order????

When arrive my order????

I had ordered on 16.th June 2017 two items and I had payed with an onlinepayment. Finaly yet it is'nt arrived nothing of my items!!! I'd sent two mails to Petssupermart, but I've get no answers! Than I called them, but I heared only an automatic machine. Than I written a SMS, but here too I had got no answer!
Now I wait another two weeks. If until then no delivery comes, I go to the police because this is cheating!!!!
When arrive my order?????

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